Terms and Conditions
Welcome to Ganga.one! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by the following terms and conditions.
1. General Terms
By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, please refrain from using our website. We reserve the right to update or change these terms at any time without prior notice.
2. Products and Services
- Product Descriptions: We make every effort to display accurate product descriptions, images, and colors. However, we do not guarantee that the colors displayed on your device will match the actual product.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
- Availability: All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and provide an alternative or a refund.
3. Orders and Payments
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability, or if fraudulent activity is suspected.
- Payment: Payments are processed in INR (Indian Rupees). We accept various payment methods, including credit cards, debit cards, and online banking. All transactions are encrypted and processed securely.
- Cancellations: Orders can only be canceled before they are shipped. Once shipped, orders cannot be canceled.
4. Shipping and Delivery
- Free Shipping: We offer free shipping on all orders within India. Delivery times are estimated to be between 0-7 business days.
- Tracking: You will receive an email with tracking information once your order is shipped.
- Delays: We are not responsible for delays caused by unforeseen circumstances such as natural disasters or courier issues.
5. Returns and Refunds
Please refer to our Refund and Return Policy for details on returns, exchanges, and refunds.
- Return Window: Returns must be initiated within 14 days of delivery.
- Refunds: Refunds are issued as store credit, with the exception of wrong or damaged products.
6. Intellectual Property
All content on the Ganga.one website, including text, images, graphics, logos, and designs, is our property or used with permission. You may not reproduce, distribute, or use any content without our written consent.
7. Limitation of Liability
We strive to ensure that our website operates smoothly, but we do not guarantee that it will be error-free or uninterrupted. We are not liable for any direct, indirect, or consequential damages arising from your use of our website or the purchase of our products.
8. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from your use of this website or our services will be subject to the exclusive jurisdiction of the courts in India.
9. Contact Information
If you have any questions or concerns regarding these terms, please contact us:
- Email: support@ganga.one
- Phone: +91 8375000761
- Address: RC-200, Archana Enclave, Khora Colony, Ghaziabad, Uttar Pradesh-201309, India